Steven Elsham
ON THE RECORD · 5 verbatim quotes · every quote source-verified
“This is there for what gets missed.”
Steven Elsham · said date not stated · reported 2026-10-31
Elsham explained that the AI system is intended to catch incidents that workers miss reporting themselves.
“If the only plan for the freed-up hours is more tickets per head, workers will see straight through it, and they'd be right.”
Steven Elsham · said date not stated · reported 2026-10-31
Elsham said companies need to decide what any time saved by AI is for, and warned against using freed-up hours simply to increase output per worker.
“People should still report things themselves,”
Steven Elsham · said date not stated · reported 2026-10-31
Elsham told CNBC that Ultimo's AI tools can flag safety incidents that might otherwise go unreported.
“Safety teams are already covering more hazards with the same headcount,”
Steven Elsham · said date not stated · reported 2026-10-31
Elsham argued that the bigger question is whether AI makes difficult jobs more manageable rather than squeezing more work out of workers.
“A well-run business benefits everyone in it, and the people doing the hardest jobs should feel it first,”
Steven Elsham · said date not stated · reported 2026-10-31
Elsham argued that companies should measure what matters on the floor, including safety and first-time fixes, rather than just output.