Nandika Suri
ON THE RECORD · 2 verbatim quotes · every quote source-verified
“That is definitely different from what we've done before,”
Nandika Suri · said date not stated · reported 2026-10-15
Southwest is adding benefits for customers who are in between status tiers.
verbatim, matched to source
CNBC
“a way for us to actually recognize and reward customers ... faster and more frequently in their journey to continue to engage with us.”
Nandika Suri · said date not stated · reported 2026-10-15
Southwest's new loyalty strategy aims to reward customers faster and more frequently as they earn status.
verbatim, matched to source
CNBC