Justin Tsai

“One problem we just kept seeing was that our customers come to our sites, and we operate hundreds of these sites … their challenges are that they're always trying to look through our very large catalog to figure out what they can buy,”

Justin Tsai · said date not stated · reported 2026-10-26

Tsai said Fanatics' growth has created a challenge as customers try to navigate its very large catalog across hundreds of sites.

“Nobody who is a Los Angeles Dodgers fan wants to be matched with a San Francisco Giants item … team and player alignment is extremely important in our world,”

Justin Tsai · said date not stated · reported 2026-10-26

Tsai said random suggestions don't work for sports fans because team and player alignment is extremely important.