Jesse Dalton
ON THE RECORD · 5 verbatim quotes · every quote source-verified
“I didn't even make it through setup,”
Jesse Dalton · said 2026-10-23 · reported 2026-10-28
Dalton said the phone broke so quickly he had not even completed the initial setup process.
“Just pushed past it, assuming it was just stuck on the case or something for some reason, and the whole thing just snapped. I just heard a loud pop, and the screen just cracked right in the middle,”
Jesse Dalton · said 2026-10-23 · reported 2026-10-28
Dalton recounted pushing past resistance in the hinge and hearing a loud pop as the screen cracked.
“Every time I open it, I kind of have a little pause where I'm waiting to see if it catches that same way,”
Jesse Dalton · said 2026-10-23 · reported 2026-10-28
Dalton expressed ongoing concern about the replacement phone's durability each time he opens it.
“just got super tight about halfway up the hinge.”
Jesse Dalton · said 2026-10-23 · reported 2026-10-28
Dalton described the hinge feeling unusually tight right before his phone's screen snapped.
“So they had one, and they were able to swap it out immediately. So I was in and out like 30 minutes.”
Jesse Dalton · said 2026-10-23 · reported 2026-10-28
Dalton said a local Apple Store had a replacement unit on hand and swapped it out within 30 minutes.